Got Questions? We've Got Answers!
FAQ
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shop Pay for secure and fast checkout.
Can I cancel or change my order after placing it?
Orders are processed quickly, so cancellations or changes are only possible within 12 hours of purchase. If you need to modify your order, email us at sales@viraluxe.online immediately.
Where do you ship?
We currently ship only within the U.S. but may expand internationally in the future!
How long does shipping take?
Our estimated delivery times are:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days (Available at checkout)
How do I track my order?
Once your order ships, you’ll receive an email with a tracking link.
What if the item I want is out of stock?
Some items sell out fast! Sign up for restock alerts on the product page or check back soon.
How can I contact you?
You can reach us at sales@viraluxe.online or via our Contact Us page.